Terms & Conditions for China Printing Company Services
SunTop Printing is a premier China Printing Company specializing in Custom Packaging Boxes and Packaging Printing China. These Terms & Conditions define our order flow, quality commitments, and legal policies to ensure a smooth partnership.
Order Process
1. Submit Files
Send print-ready CMYK files at 300 dpi with a 3 mm bleed.
2. Pay Deposit
A 50% deposit via T/T initiates production.
3. Final Payment
Balance due before shipment.
4. Turnaround
Standard production completes within 5–7 business days.
Quality Standards
SunTop guarantees a maximum defect rate of 0.01%. Batches exceeding this threshold will be remade at no extra cost. We use G7/Pantone color matching and offer a free digital proof; a hard-copy sample is available for USD 200.
Shipping & Delivery
We provide door-to-door air express in 3–5 days and port-to-door sea shipping in 25–35 days. All shipments include insurance and full customs documentation support.
Intellectual Property & Content
Clients warrant they own all submitted designs. We reserve the right to reject content infringing copyright or featuring sensitive political or religious material.
Key Policies
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Change Requests: No changes allowed after proof approval to prevent errors.
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Force Majeure: We are not liable for delays beyond our control.
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Governing Law: Chinese law applies to all disputes.
Resources & Support
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Download: Full Terms PDF and File Preparation Guide
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Contact: For legal clarifications email eric@suntopprint.com or WhatsApp +86 1392742 7509 (24-hour response)