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Terms & Conditions for China Printing Company Services

SunTop Printing is a premier China Printing Company specializing in Custom Packaging Boxes and Packaging Printing China. These Terms & Conditions define our order flow, quality commitments, and legal policies to ensure a smooth partnership.

Order Process

1. Submit Files

Send print-ready CMYK files at 300 dpi with a 3 mm bleed.

2. Pay Deposit

A 50% deposit via T/T initiates production.

3. Final Payment

Balance due before shipment.

4. Turnaround

Standard production completes within 5–7 business days.

Quality Standards

SunTop guarantees a maximum defect rate of 0.01%. Batches exceeding this threshold will be remade at no extra cost. We use G7/Pantone color matching and offer a free digital proof; a hard-copy sample is available for USD 200.

Shipping & Delivery

We provide door-to-door air express in 3–5 days and port-to-door sea shipping in 25–35 days. All shipments include insurance and full customs documentation support.

Intellectual Property & Content

Clients warrant they own all submitted designs. We reserve the right to reject content infringing copyright or featuring sensitive political or religious material.

Key Policies

  • Change Requests: No changes allowed after proof approval to prevent errors.

  • Force Majeure: We are not liable for delays beyond our control.

  • Governing Law: Chinese law applies to all disputes.

Resources & Support

  • Download: Full Terms PDF and File Preparation Guide

  • Contact: For legal clarifications email eric@suntopprint.com or WhatsApp +86 1392742 7509 (24-hour response)

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